Safety Info


Our priority is to provide the best possible experience for our attendees, and of course, your health and safety.  That includes creating an optimal networking environment limited to 150 in person delegates (see Dunbar’s number below)

CX Forums Experience Summits have been designed from the ground up by CX leaders and event professionals with decades of experience and we’re here to address all of your COVID-19 related safety concerns.  We are monitoring local market conditions and regulations to ensure a safe event for our attendees. Our venues are COVID compliant in all of their operations.

We encourage all participants attending CX Forums Experience Summits to be fully vaccinated.  Mask/facial coverings are also encouraged.  Temperature checks may be required at the door.

~ If You Are Sick: If you have a temperature, are showing any potential symptoms of COVID-19, have tested positive for COVID-19, or have been in close contact with anyone that has tested positive for COVID-19 within 14 days of the event then you need to stay home and join us online. You can request a refund up to 7 days before the event date.

Potential COVID-19 symptoms include:

• Fever or chills
• Cough
• Shortness of breath or difficulty breathing
• Fatigue

• Muscle or body aches
• Headache
• New loss of taste or smell
• Sore throat

• Congestion or runny nose
• Nausea or vomiting
• Diarrhea

Masks: Currently, none of our cities nor venues are requiring masks.  However, as we know, nothing is normal with COVID-19.  If there is a mask mandate put back in place in the city or venue where the event is taking place, masks will be required at our Experience Summit. If there is no mask mandate in city or venue the event is taking place, then wearing a mask becomes personal choice for each of us. Please respect everyones’ choice regarding wearing a mask.

Hand sanitizer: stations will be available throughout the event. Touchless hand sanitizer stations will be available at most venues.

Food and Beverage: All of our venues are following CDC guidelines to ensure your safety all day, including food and beverage protocols (i.e. gourmet boxed lunches, no buffet style food).  Please remember to sanitize throughout the day, including before and after consuming food and beverages

Distance Preferences: We want to respect everyone’s choices about physical distance/touching. In-Person Delegates will have a choice for letting others know their distancing preference.
+ Choose a RED sticker on your badge, you will signal others that you prefer distancing.
+ Choose a GREEN sticker, you let others know you are open to shaking hands and closer contact.
Please respect each other and follow our CODE OF CONDUCT (under FAQ’s)

Capacity and Seating: We are limiting all in-person events to 150 delegates… and this is not just because of COVID Safety measures.

Have you heard of Dunbar’s number a.k.a. The Rule of 150? British anthropologist Robin Dunbar suggested 150 is the “magic number” of individuals for networking and maintaining relationships. For this reason, CX Forums Experience Summits are limited to 150 Delegates.

We will have seating options 6-feet apart for anyone still wishing to observe this prior CDC guideline.

Please Contact Us with any questions or concerns!