Customer Experience is a challenging profession. It helps to have a network of friends who not only understand your challenges, but can help offer solutions too. CX Forums is the place where you can connect with other CX professionals from across a variety of industries and backgrounds.

If you want to improve your customer experience skills and meet others in the CX profession from a variety of disciplines don’t miss this event.

CX Forums Experience Florida 23 includes 3 days of engaging and immersive interaction learning. There’s something for everyone at Experience Florida in St. Pete!

October 18 – 8:00 – 6:00 Main Event The Floridian Social Club

• Storytelling, Keynotes, Panel, Small Group Discussions and Interactive Group Activities with CX leaders from a variety of disciplines and industries.
• Join customer experience leaders from across the USA to network, share ideas and tips, expand skill sets and support each other in improving their unique CX initiatives.
• Includes continental breakfast, lunch, reception and full day of activities.

October 19 – 12:00 – 4:30 Dali Museum Innovation Lab

• Get outside of the box with the acclaimed Dali Innovation Lab. Hands on learning to fuel future innovation in CX/UX to improve customer and employee experiences. Includes lunch and workshop at the Dali Museum. Informal happy hour and dutch treat dinner following the lab.

October 20 – 9:00 – 4:30 Interactive Online Workshops

• Expand your knowledge and hone your CX skills in four 90-minute hands on workshops the day after the in-person event.
• Get hands on training with the Latest Tools and Resources to enhance your CX toolkit and practice.