Interested in speaking at CX Forums DC Experience Summit?
Send your speaker proposal before August 15.
Special focus on public vs private sector CX.
$345 Early Bird Until Aug 31 | $445 After Aug 31
“CX Forums creates space for collaboration, connection, & best practice sharing. If you are looking for a forum to learn from CX & industry experts, be curious, and have fun, this is the place for you.”
~ Michelle Brigman, Medallia
Only 87 In-Person Registrations Available!
Early Bird $345 (Ends 8/31)
Begin relationships and exchange ideas with other CX experts. Take part in in-person and virtual networking, including small groups and workshops.
In TED-style talks, a panel discussion and more, you’ll hear from over 20 CX leaders from leading brands and government agencies.
Stay connected during and after the main event via our event app. Can't make it in person? Join our exclusive Livestream Watch Party.
Speaker and topic selections are guided by the CX Forums Advisory Board, CXPA Leadership and local CX leaders to represent a wide variety of industries and disciplines. You'll hear real-life stories of how these leading CX practitioners are meeting today's challenges to plan for better customer experiences in the future.
Buyers’ habits, expectations and sensibilities have evolved during the pandemic. What approaches will help you genuinely connect, and stay ahead of the curve?
Amazing new tools and resources now let you do more with the budget you have. Which ones would be a perfect fit, and bring you a competitive advantage?
Banking • CPG • Insurance • Foodservice • Government • Hospitality • IT • Retail • Sports • Transportation • Online Services
VOC • Design • CDP • CRM • UX • Training • Marketing • Call Centers • Metrics • Architecture • Websites • Research • Disruption • CX Technologies • Beyond COVID • And Much more
CCXP credentialed professionals receive credits for attending CX Forums Experience Summits, whether in-person or online.
The agenda for CX Forums DC Experience Summit is packed with story telling sessions, keynote presentations, a panel discussion, small group discussions, networking activities and much more.
This past December customer experience was noted as a priority in an executive order from President Biden to improve trust in the government. The afternoon sessions will focus on how the private and public sectors can learn from each other.
Since CX Forums DC Experience Summit is more than a one-day event, you will receive notifications and invitations to our pre-event virtual meetings including...
Virtual Hands-On Workshops
Pre-Event Zoom Networking
Agenda Coming Soon!
... Connect, Learn and Get Inspired with customer experience leaders who have "been there and done that" in the world of CX.
Greg Melia, CEO of CXPA wrote an excellent blog post that details his experience at CX Forums Atlanta on April 19th. Click here to read about CX Forums Atlanta Experience Summit
Here's what attendees say about CX Forums Experience Summits:
"This was my third CX Talks/Forum and it was easily my favorite. I thought the speakers were informative, the size of the crowd was conducive to connecting, and the venue was delightful. I loved the networking from 3-5 – it wasn’t too late and I wasn’t on a rush to get home." ~ Marcos Arias, Dover Retail Foods
"I attended virtually and thought that the platform in which we watched the sessions Tuesday was great! No lag time, clear audio and visual, and I liked how you could toggle the camera and slides bigger or smaller." ~ Courtney Gupta, Zendesk
CX Forums DC Experience Summit brings together customer experience leaders for a full day of storytelling, sharing, connecting and building meaningful relationships.
Come Share Your Own Perspectives, and Let’s All Learn from Each Other
NOTE: The Hamilton Live is not located in the Hamilton Hotel. Please be sure to check the address:
A Unique Entertainment Venue
Makes this Professional Conference
Feel Like a Social Event
A uniquely eclectic experience located just steps from the White House, The Hamilton has quickly become Washington, DC’s favorite gathering place for music, art, entertainment and inventive dining.
While most trade events take place in sterile conference centers and hotels, The Hamilton is a restaurant and music venue that was designed to provide exceptional customer experiences.
600 14th Street N.W.
Washington, DC 20005
Past Participating Brands
CX Forums Experience Summit provides an opportunity for leading CX/UX practitioners to meet and learn from each other. When you attend, you will meet CX/UX professionals from a wide variety of disciplines and industries.
Whether you are in banking, CPG, insurance, foodservice, government, healthcare, hospitality, IT, retail, sports, transportation or any business that depends on customers, we all learn more when we share our individual perspectives together.
From Chief Experience Officer to Director of Customer Care to VP of Strategy and Design, the CX Forums Executive Summit brings decision makers together to share knowledge, ideas and support each other in our CX practices.
You'll be in good company at the CX Forums Experience Summit. Take a look at some of past attending brands (from CX Talks events produced by the founder of CX Forums).
The D.C. Experience Summit Starts In
Get your exclusive pass today!
Connect With Us Online
Copyright 2022 © CX Forums, Inc.
Keep in Touch!