Come for the Talks, Stay for the Chats

CX Forums management has been studying the virtual event landscape through the challenges of COVID-19. We’ve decided to create a FREE sponsor-supported weekly program called Connext Live! with guided video networking and short presentations (15 minutes) including webinars, fireside chats, guest hosts and panels. Each program can be viewed live or archives can be viewed for unlimited replays at no cost with a simple registration.

The goal of Connext Live! is to create a place for CX professionals to meet each other, share ideas and offer support. We’re birds of a feather, growing together.


Join host Mark Michelson and special guest Ken Peterson, President-CX, QuestionPro. Come for the Talks, Stay for the Chats.Join Mark Michelson and special guest Ken Peterson, President-CX, QuestionPro for Connext Live! on Wednesday, December 9 at 1:30. Ken and Mark are veterans in the research and CX industry. During this …Read More »
Special guest Priscilla McKinney, CEO Little Bird Marketing and host Mark Michelson discuss how to use LinkedIn to boost inbound salesWith all the time being spent online these days, it’s critical to have a good presence on social media. For business, that means LinkedIn. When did you last update your …Read More »
Join guest Mike Wittenstein, CEO Storyminers, to learn 5 not-so-obvious, but very powerful ways to gain buy-in for game changing conceptsDo you have big ideas for CX innovation but having but concerned top management won’t support your vision? You’re probably trying to boost profits while helping your company adapt to …Read More »
Replay featuring special guest Josh Olson, VMware Head of Experience Solution Sales, Americas, and guest host Greg Kihlström, CEO CareerGigYou can’t have great customer experience without great employee experience. In today’s environment, workforces need flexibility to work when and how they want, and companies need the best people for the …Read More »
Replay: Dennis Wakabayashi, VP Customer Experience Solutions, RR Donnelly and host Mark Michelson fireside chat about CX for 20212020 was the year that changed life and business as we know it. So how will this impact customer experience strategy and innovation initiatives? What are some significant changes with CX and …Read More »


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