Come for the Talks, Stay for the Chats

CX Forums management has been studying the virtual event landscape through the challenges of COVID-19. We’ve decided to create a FREE sponsor-supported weekly program called Connext Live! with guided video networking and short presentations (15 minutes) including webinars, fireside chats, guest hosts and panels. Each program can be viewed live or archives can be viewed for unlimited replays at no cost with a simple registration.

The goal of Connext Live! is to create a place for CX professionals to meet each other, share ideas and offer support. We’re birds of a feather, growing together.


Prior to Eastern, Rich’s banking career included stints at Chemical/Chase in New York, Shawmut/Fleet in Boston and as principle of his own strategic research consulting firm focused on delivering differentiated value to high-revenue small business and consumer customer segments. Connect with Rich online: Linkedin: Leese Emrich is Founder+Chief Executive …Read More »
This week’s show features behavioral science and AI expert Erin Michelson, Founder + CEO, SummeryJoin us for a high-level overview of how science and AI technology can engineer business leaders, build communities and deepen stakeholder engagement. Participants will gain an understanding of: How to measure individual valuesThe importance of aligning …Read More »
Special guest Priscilla McKinney, CEO Little Bird Marketing and host Mark Michelson discuss how to use LinkedIn to boost inbound salesWith all the time being spent online these days, it’s critical to have a good presence on social media. For business, that means LinkedIn. When did you last update your …Read More »
Join guest Mike Wittenstein, CEO Storyminers, to learn 5 not-so-obvious, but very powerful ways to gain buy-in for game changing conceptsDo you have big ideas for CX innovation but having but concerned top management won’t support your vision? You’re probably trying to boost profits while helping your company adapt to …Read More »


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