Come for the Talks, Stay for the Chats

CX Forums management has been studying the virtual event landscape through the challenges of COVID-19. We’ve decided to create a FREE sponsor-supported weekly program called Connext Live! with guided video networking and short presentations (15 minutes) including webinars, fireside chats, guest hosts and panels. Each program can be viewed live or archives can be viewed for unlimited replays at no cost with a simple registration.

The goal of Connext Live! is to create a place for CX professionals to meet each other, share ideas and offer support. We’re birds of a feather, growing together.

 

How Mystery Shoppers Uncover Secrets to Improve Service Delivery (Replay)

How Mystery Shoppers Uncover Secrets to Improve Service Delivery (Replay)

Join special guest Claire Boscq-Scott, Director The Busy Queen Bee for a fireside chat about customer service and mystery shopping.Read More »
The Best to Place to Start when Beginning a Hiring Process (Replay)

The Best to Place to Start when Beginning a Hiring Process (Replay)

Replay features employee experience expert Chris Green, Partner at Arch + Tower, an FD CompanyRead More »
5 Reasons Why You Need More Punk in Your CX (Replay)

5 Reasons Why You Need More Punk in Your CX (Replay)

This week’s show features Adrian Swinscoe, CX advisor, author, speaker, workshop leader and aspirant punk at Punk CX.Read More »
How Acting on CX Feedback Increases Loyalty (Replay)

How Acting on CX Feedback Increases Loyalty (Replay)

Featuring guest host Jim Bass, CCXP and special guest Brian Powers, Global Customer Experience Officer (CXO) at Brightstar CorporationRead More »
Putting Management Into CX (Replay)

Putting Management Into CX (Replay)

Special guest Dr. Tom DeWitt, Michigan State University, Founder and Director CXM@MSURead More »

 

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