Come for the Talks, Stay for the Chats

CX Forums management has been studying the virtual event landscape through the challenges of COVID-19. We’ve decided to create a FREE sponsor-supported weekly program called Connext Live! with guided video networking and short presentations (15 minutes) including webinars, fireside chats, guest hosts and panels. Each program can be viewed live or archives can be viewed for unlimited replays at no cost with a simple registration.

The goal of Connext Live! is to create a place for CX professionals to meet each other, share ideas and offer support. We’re birds of a feather, growing together.


In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbott Laboratories, American Express – and that’s just a few of …Read More »
Legendary keynote speaker and bestselling author Chip Bell shares 5 Secrets for Creating Breakthrough Products, Services, and SolutionsCelebrate the new year with new ideas for creating breakthrough products and services from master storyteller and customer service expert Chip Bell. Join Chip and host Mark Michelson for a fireside chat as …Read More »
Special guest Priscilla McKinney, CEO Little Bird Marketing and host Mark Michelson discuss how to use LinkedIn to boost inbound salesWith all the time being spent online these days, it’s critical to have a good presence on social media. For business, that means LinkedIn. When did you last update your …Read More »
Join guest Mike Wittenstein, CEO Storyminers, to learn 5 not-so-obvious, but very powerful ways to gain buy-in for game changing conceptsDo you have big ideas for CX innovation but having but concerned top management won’t support your vision? You’re probably trying to boost profits while helping your company adapt to …Read More »