"CX Forums creates space for collaboration, connection, & best practice sharing. If you are looking for a forum to learn from CX & industry experts, be curious, and have fun, this is the place for you.”
"A strong return on investment of time and attention to rekindle CX community connections, develop new relationships, and hear real stories and solutions from passionate CX leaders. The size of the audience, ample spacing in the venue, and thoughtful safety options provided also helped me feel well assured."
Make new relationships and exchange ideas with your peers. Connect with in-person and virtual networking, small groups, guided group activities and interactive workshops.
Everyone has something to share. You’ll hear what leading brands and agencies are doing to improve CX, EX, XM across different industries and disciplines. We encourage you to share your ideas too.
CX Forums is the place to learn what business leaders are planning and doing now to keep customers and employees engaged and satisfied.
Speaker and topic selections are guided by the CX Forums Advisory Board and local CX leaders to represent a wide variety of industries and disciplines. You'll hear real-life stories of how these leading CX practitioners are meeting today's challenges to plan for better customer experiences in the future.
While the theme of CX Forums Experience Chicago 23 features Food and Foodservice, there is something for everyone with 3 days of engaging and immersive interactive learning.
Here's what you can expect:
The Main Event kicks off at City Winery Chicago with continental breakfast and networking at 8:00 AM. The main program starts at 9:00 featuring TED Talks style Storytelling, Keynotes, and Brand Leader Panel
Following Small Group Discussions @ Lunch, we'll have guided interactive group activities followed by a panel discussion of brand leaders and reception. Dutch treat dine arounds are optional following the reception.
CX Forums is ideal for anyone who is responsible for the customer experience at their company.
Previous attendee titles include:
Anyone who needs to learn more about improving customer, employee and brand experiences will benefit from attending CX Forums Experience Summits.
Interested in sponsoring? Click for more info
If you want to improve your customer experience skills and meet others in the CX profession from a variety of disciplines don't miss this event.
Now more than ever it's important to Connect, Share, Learn, and Get Inspired with other CX leaders who have "been there and done that." Customer Experience is a challenging profession. It helps to have a network of friends who not only understand your challenges, but can help offer solutions too.
CX Forums is the place where you can connect with other business leaders from across a variety of industries and backgrounds. Learn what CX leaders are planning and doing now to keep customers and employees engaged and satisfied in the future.
Have you heard of Dunbar's number (a.k.a. The Rule of 150)? British anthropologist Robin Dunbar suggested 150 is the "magic number" of individuals for networking and maintaining relationships. For this reason, all CX Forums Experience Summits are limited to 150 in-person Delegates.
Smaller regional events like CX Forums give you space and time where you can meet other people from your area, engage in fun immersive learning experiences and build a lasting network of friends you can trust.
CX Forums are carefully designed to create lasting relationships through mindful interactions in unique "experiential" venues.
"This was my third CX Forum and it was easily my favorite. I thought the speakers were informative, the size of the crowd was conducive to connecting, and the venue was delightful. I loved the networking from 3-5 – it wasn’t too late and I wasn’t on a rush to get home."
"CX Forums is the only conference where I feel I can talk openly with my peers and have real discussions about human centered experience design. The participants here just get it. As a speaker and sponsor at many events, I find CX Forums delivers incredible value in helping me build lasting relationships."
A Unique Entertainment Venue
Makes this Professional Conference
Feel Like a Social Event
While most trade conferences take place in sterile conference centers and hotels, CX Forums seeks unique and experiential venues. City Winery is a music venue that was designed to provide exceptional customer experiences.
City Winery Chicago has quickly become Chicago's favorite gathering place for music, art, entertainment and engaging events. This concert venue is designed to offer an intimate setting with unobstructed views of the stage.
City Winery is a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. The venue features a beautiful stage and theater with state-of-the-art audio/visual, multiple creative hangout spaces, patio, restaurant and a full service bar.
City Winery has created a compelling mix for their sophisticated clientele of foodies, and active cultural patrons; bringing the wine country experience to the middle of a large city. For more information, visit CityWinery.com
As seen on CBS’s show “The View” and USA Today, Cozymeal has some of the most popular food tours, cooking classes, private chef services, wine tastings, team building activities & more in Chicago.
Nothing brings out innovation and creativity quite like a competition, which is why in this unique team building experience, you'll compete with your team members to determine who's a top-notch chef.
Your group will split into a handful of smaller teams, each of which is presented with a mystery box filled with exciting ingredients, such as steak and fresh herbs, tomatoes and smoked salmon or pasta and mushrooms. Each team will work together to create a striking, mouthwatering dish to share with the rest of the group.
CX Forums Experience Summit provides an opportunity for leading CX/UX practitioners to meet and learn from each other. When you attend, you will meet CX/UX professionals from a wide variety of disciplines and industries.
Whether you are in banking, CPG, insurance, foodservice, government, healthcare, hospitality, IT, retail, sports, transportation or any business that depends on customers, we all learn more when we share our individual perspectives together.
From Chief Experience Officer to Director of Customer Care to VP of Strategy and Design, the CX Forums Executive Summit brings decision makers together to share knowledge, ideas and support each other in our CX practices.
You'll be in good company at the CX Forums Experience Summit. Take a look at some of past attending brands:
Interested in partnering with CX Forums? We'd love to talk!
Contact Mark Michelson at mark@cxforums.net