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My experience attending CX Forums – Atlanta

Posted on April 29, 2022
By Greg Melia CAE On Tuesday, I participated in the CX Forums Atlanta Experience Summit, my first in-person CX program in a long while.  And it was worth it – a [...]


CXPA Partners with CX Forums to Deliver Local U.S. Events in 2022

Posted on February 4, 2022
      How can U.S. CX professionals continue to stay connected with one another and gain new professional insight during a time when they may not be able to [...]


Paul Lafata Interview

Posted on October 18, 2018
Paul Lafata, Lab1886 –The startup incubator for Daimler / Mercedes-Benz Tell us a little about your background in CX. How did you get started in Customer Experience? I launched my [...]


Sandra Mathis Interview

Posted on October 16, 2018
Sandra Mathis, CX Design Lead, Customer Experience Director, Strong-Bridge Envision Tell us a little about your background in CX. How did you get started in Customer Experience? I have always [...]


Mike Gomes Interview

Posted on October 15, 2018
Mike Gomes, Chief Experience Officer, Cortland Tell us a little about your background in CX. How did you get started in Customer Experience? I learned about what it takes to [...]


Marcela Lay Interview

Posted on October 15, 2018
Marcela Lay, VP CLient Services, Y Media Labs Tell us a little about your background in CX. How did you get started in Customer Experience? I worked at a hotel [...]


Reimagining the Online Travel Experience

Posted on October 15, 2018
Will Payman, VP Strategy, Macquarium   Whether we daydream of sandy beaches, or the bustling streets of a far-away city, the desire to travel and experience the world is an [...]


Dana Moore Interview

Posted on October 15, 2018
Dana Moore, CX Design Lead, Cox Communications Tell us a little about your background in CX. How did you get started in Customer Experience? I started out in Advertising and [...]