Customer Experience Metrics and Insights
Posted on November 11, 2020
Tags: Metrics & Insights
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Interview: Customer Experience Radio
Posted on October 9, 2019
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Paul Lafata Interview
Posted on October 18, 2018
Tags: Uncategorized
Paul Lafata, Lab1886 –The startup incubator for Daimler / Mercedes-Benz Tell us a little about your background in CX. How did you get started in Customer Experience? I launched my career in digital [...]
Sandra Mathis Interview
Posted on October 16, 2018
Tags: Uncategorized
Sandra Mathis, CX Design Lead, Customer Experience Director, Strong-Bridge Envision Tell us a little about your background in CX. How did you get started in Customer Experience? I have always been [...]
Mike Gomes Interview
Posted on October 15, 2018
Tags: Uncategorized
Mike Gomes, Chief Experience Officer, Cortland Tell us a little about your background in CX. How did you get started in Customer Experience? I learned about what it takes to design and deliver a [...]
Marcela Lay Interview
Posted on October 15, 2018
Tags: Uncategorized
Marcela Lay, VP CLient Services, Y Media Labs Tell us a little about your background in CX. How did you get started in Customer Experience? I worked at a hotel as a receptionist while I was putting [...]
Reimagining the Online Travel Experience
Posted on October 15, 2018
Tags: Uncategorized
Will Payman, VP Strategy, Macquarium Whether we daydream of sandy beaches, or the bustling streets of a far-away city, the desire to travel and experience the world is an all too familiar one. [...]
Dana Moore Interview
Posted on October 15, 2018
Tags: Uncategorized
Dana Moore, CX Design Lead, Cox Communications Tell us a little about your background in CX. How did you get started in Customer Experience? I started out in Advertising and in Marketing which [...]
