Our Mission
Our mission is to bring senior-level CX professionals together from a wide variety of disciplines and industries to connect, learn and share what each of us know about the growing customer experience profession.
What is CX Forums?
CX Forums is the next evolution in professional meetings and events for the CX industry created by Mark Michelson, producer of CX Talks.
Fo-rum: noun: “A place where ideas and views on a particular issue can be exchanged.”
What Kinds of Events?
CX Forums produces a weekly online show called Connext Live! and local in-person, full-day Executive Summit meetings in 10 markets. Our events, both online and local, are designed to showcase topics for senior-level executives. Our presentations feature a wide range of CX disciplines and technologies that contribute to creating great customer experiences.
Who Supports CX Forums?
Our free weekly online show, Connext Live!, is totally supported by sponsors. Our local in-person Executive Summit events are supported by sponsors, attendees and leading CX related associations, such as CXPA, who are involved in planning and promoting CX Forums events.