CONNECT. LEARN. GET INSPIRED.
CX Forums Experience Summits are organized by local CX practitioners to connect and inspire CX professionals. At CX Forums Experience Summits, real people share real share stories and ideas to inspire and improve your CX practice.
- Learn from more than 15 featured CX industry leaders at each event
- Network with CX experts and leaders, before, during and after the summit
- Join group discussions on your choice of specific CX/UX topics and how to apply best practices for your business
- See the latest tools and resources to help your CX practice
- Attend pre-conference workshops to build your CX skills
- Reinvigorate your CX senses hearing real-life stories and engaging in conversations with your peers
Don’t miss the story of City Winery and scaling intimacy in a digital world with CEO/Founder, Michael Dorf.
2022 MARKETS AND DATES
Tickets are guaranteed to be refunded or a full credit applied to a future date if rescheduled – your choice. Note, pricing for future dates may increase if rescheduled, but any tickets held will be honored for future dates.
Please note that government mandates and our venue protocols are subject to change, so be sure to continue to check back for the latest information. COVID-19 vaccination and testing requirements may also vary by event, so it is important for you to continue to check your specific event page.
“High tech/high touch is a formula I use to describe the way we have responded to technology. What happens is that whenever new technology is introduced into society, there must be a counterbalancing human response – that is high touch – or the technology is rejected. The more high tech, the more high touch.” – John Naisbitt, Megatrends (1982)
IT’S TIME TO CONNECT IN-PERSON AGAIN
There’s nothing like being there. We know you’ve missing in-person conferences and seeing your friends in the CX industry. We miss seeing you too!
While we’ve all been cocooning, we’ve been busy planning safe one-day local hybrid meetings. As we re-emerge, we’re ready to host you in a unique and fun environment, City Winery.
Since re-opening after the pandemic pause, City Winery has been hosting concerts and events for vaccinated customers safely while closely following all local safety guidelines. For those who are not comfortable with meeting in person, all of our events are also available live online.
Each local market Experience Summit features 6 hours of programming and up to 5 hours of networking time. The agenda features nine 15-minute talks, 4 workshops, two keynotes and one panel.
Whether participating in-person or virtually, you will be able to view all presentations live, attend hands-on workshops, participate in networking activities and access recorded talks after the event.
CALL FOR SPEAKER PROPOSALS AND SPONSORS IS NOW OPEN FOR ALL MARKETS
Don’t miss your opportunity for 15 minutes of fame on the stage at City Winery! Send your speaker proposal today!
Our mission is to bring senior-level CX professionals together from a wide variety of disciplines and industries to connect, learn and share what each of us know about the growing customer experience profession.
What is CX Forums?
CX Forums is the next evolution in professional meetings and events for the CX industry created by CX practitioners for CX professionals. Live, local, in-person and online events to connect the customer experience community.
Fo-rum: noun: “A place where ideas and views on a particular issue can be exchanged.”
CX Forums organizes full-day Executive Summit meetings in local markets. Speakers and topics are guided by local advisory boards and local CXPA leadership. Both in-person and online, the Executive Summits are designed to help create connections, share new ideas and showcase topics for senior-level CX executives.
Experience Summits: Speakers and panelists share stories on a wide range of CX topics that contribute to creating great customer experiences. Participate in small group discussions and roundtables on your choice of CX topics.
Learn how to improve your CX skills with CX Forums Webinars. Join any of four 90-minute sessions online the day before each Executive Summit event.
Connect with local CX professionals on the award winning Whova app and join meetups year round in partnership with CXPA.
CX Forums Experience Summits are supported by sponsors, attendees and leading CX related associations including the Customer Experience Professionals Association (CXPA). Earn CCXP credits for attending.
We invite you to participate in CX Forums events as an attendee, volunteer, speaker or sponsor. For more info, contact us anytime.