CX Forums brings customer experience leaders together in local markets to share stories, ideas and solutions that work. When you attend a CX Forums Experience Summit, you will connect with and be inspired by customer experience leaders from diverse industries and disciplines.
Learn from hearing real stories across a wide variety of topics including VOC, Design Thinking, CRM, UX, Training, Marketing, Call Center, CX Metrics, and how to COVID proof your customer experience program.
Real people sharing real experiences and solutions that will make a difference in your CX practice.
CX Forums is more than a one-day conference. CX Forums Experience Summits include pre-event online networking sessions, hands-on virtual workshops, and year round small group meet-ups. And you’ll get credits for your CCXP for attending.
CX Forums works closely with our local advisory boards and CXPA leadership to bring you relevant and current content that you can use to improve your company’s customer experience program.
We’d love to hear your CX story and ideas for our program! To be considered as a featured speaker, please submit a proposal here. CX Forums Experience Summit’s speaker and topic selection is guided by our local advisory boards in each market.