Upcoming Dates and Markets


2022-2023 Call for Speakers and Sponsors Now Open!

Be a Sponsor Be a Speaker

Real People. Real Talk. Real Solutions.

CX Forums brings customer experience leaders together in regional hubs to share stories, ideas and solutions that work. When you attend a CX Forums Experience Summit, you will connect with and be inspired by customer experience leaders from diverse industries and disciplines. 

Learn from hearing real stories across a wide variety of topics including VOC, Design Thinking, CRM, UX, Training, Marketing, Call Center, CX Metrics, and how to COVID proof your customer experience program.

Real people sharing real experiences and solutions that will make a difference in your CX practice.



 

More than a Conference

CX Forums is more than a one-day conference. CX Forums Experience Summits include pre-event online networking sessions, hands-on virtual workshops, and year round small group and online meet-ups. And you’ll get credits for your CCXP for attending.

We work closely with our local advisory boards and CXPA leadership to bring you relevant and current content that you can use to improve your company’s customer experience program.

We’d love to hear your CX story and ideas for our program! To be considered as a featured speaker, please submit a proposal here.



CX Forums Experience Summit’s speaker and topic selection is guided by our local advisory boards in each market.


It’s Time to Reemerge and Cross-Pollinate

It’s time to come out of our cocoons and re-emerge into the world. The CX industry has been growing rapidly and maturing over the past decade. The past few years have challenged everyone’s resilience and creativity as we’ve come to terms with living with COVID, inflation and cultural challenges.

We’ve all been adopting and adjusting our strategies and plans to accommodate constantly changing customer and employee needs. Now it’s time to share what we’ve learned. CX truly is better together!

What does the future hold for companies in designing customer experiences that impact their bottom line? Participate in a CX Forums Executive Summit to learn how you can re-emerge and thrive as a CX practitioner.

CX Forums are exclusive and intimate events designed by CX leaders for CX practitioners. To ensure meaningful interactions before, during and after each event, the number of attendees is limited to 100 ticketed delegates plus 50 speakers/sponsors.

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